Privacy policy

Account details — your name, business name and email address, so we can identify your workspace and contact you about it.

Files you upload — stored privately and readable only by your workspace.

Activity records — sign-ins, uploads, analyses, exports and deletions, kept as an audit trail. Passwords, tokens and secrets are never recorded.

We do not sell your data. We do not use your uploaded files to train any model. We do not share your data with other customers, and workspace isolation is enforced in the database rather than only in application code.

When an AI provider is configured, the question you type and a description of your data's structure — column names, types and a few example values — may be sent to that provider so it can plan the analysis. Calculations happen on our side, not theirs. If you would rather nothing leaves the system, the platform runs a fully statistical mode with no provider configured at all.

Files are held in private storage with row level security applied at the database. The query engine that reads them runs sealed, without network or filesystem access, so your data cannot be sent anywhere by the analysis itself.

Uploaded files and their analyses are kept until you delete them or close your account. Audit records are retained longer because they are a security control, but they never contain the contents of your files.

You can access, correct, export or delete your data at any time from within the product, or by asking us. We respond to requests within 30 days.

Privacy questions go to Vertex Infotech through the contact page, and are handled by a person rather than a form response.